Delievery Policy Ascend Peptides UK
Last Updated: April 14, 2026
1. Dispatch Location
All orders are dispatched from England, United Kingdom.
2. Delivery Charges
- £5 standard delivery on all orders under £50
- FREE delivery on orders £50 and over
Delivery charges are calculated automatically at checkout.
3. Order Processing & Dispatch Times
- Orders placed before 4:00 PM (Monday–Friday) are dispatched the same day
- Orders placed after 4:00 PM, on weekends, or on public holidays will be dispatched the next working day
We aim to process all orders promptly, but dispatch times are estimates and not guaranteed.
4. Delivery Timeframes
- Standard UK delivery typically takes 1–3 working days after dispatch
- Delivery times may vary due to courier delays or circumstances beyond our control
Ascend Peptides UK is not responsible for delays caused by third-party couriers.
5. Risk & Responsibility
- Responsibility for the order passes to the customer once the parcel has been dispatched
- Please ensure delivery details are accurate at checkout
We are not responsible for delays or losses caused by incorrect address details provided by the customer.
6. Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us and we will assist in investigating with the courier.
Refund & Return Policy Ascend Peptides UK
Last Updated: April 14, 2026
1. Research Products – No Returns
Due to the nature of our products and for safety and quality reasons:
- All sales are final
- We do not accept returns of opened, used, or tampered products
- Products are supplied for research purposes only
2. Damaged or Incorrect Orders
We will issue a replacement or refund only if:
- The incorrect item was sent
- The item arrived damaged
To be eligible:
- You must notify us within 48 hours of delivery
- Clear photographic evidence must be provided
Claims submitted after 48 hours may not be accepted.
3. Refund Process
- Approved refunds will be processed back to the original payment method
- Refund processing times may vary depending on the payment provider
Delivery charges are non-refundable unless the error was caused by us.
4. Order Cancellations
- Orders cannot be cancelled once they have been dispatched
- If you need to request cancellation before dispatch, contact us immediately
We cannot guarantee cancellation if processing has already begun.
5. Misuse & Liability
We do not accept responsibility for:
- Incorrect use of products
- Use outside of stated research purposes
- Consequences arising from misuse
6. Contact Information
For delivery or refund queries, contact:
Ascend Peptides UK
Email: info@ascendpeptidesuk.com
Website: www.ascendpeptidesuk.com
